BofA’s Erica Surpasses 2 Billion Interactions, Helping 42 Million ...
WEBApr 8, 2024 · CHARLOTTE, NC – More than 2 billion since 2018. That’s how many interactions Bank of America clients have had with Erica ®, the most advanced and first widely available virtual financial assistant, since it launched.
Bank of America plans to spend $4 billion on AI and new tech
WEBJul 16, 2024 · Bank of America is directing $4 billion toward new technologies this year, including enhancements of its artificial intelligence tools for both clients and advisors, chief executive Brian...
Bank of America CEO on digital transformation: ‘There’s always …
WEBJan 18, 2024 · Bank of America spent $3.8 billion on new technologies last year and plans to do the same this year, as it develops and deploys generative artificial intelligence capabilities. “There’s always more to go,” CEO Brian Moynihan said of digital transformation, speaking during a Q4 earnings call Friday.
Bank of America’s Erica Tops 1 Billion Client Interactions, Now …
WEBOct 12, 2022 · Additionally, bankers who support business clients at Bank of America use BankerAssist, an AI virtual assistant leveraging the underlying technology of Erica, to identify and close new opportunities, manage exposure and use real-time data to further client conversations.
BofA’s Erica Surpasses 1.5 Billion Client Interactions, Totaling More ...
WEBJul 13, 2023 · CHARLOTTE, NC – Erica, the most advanced and first widely available virtual financial assistant, has surpassed 1.5 billion interactions with Bank of America clients. Since launching in June 2018, more than 37 million clients have engaged Erica to help manage their financial needs.
AI Trends Report: Industry Impact of Artificial Intelligence
WEBWe are at a defining moment where Artificial Intelligence (AI) is moving toward mass adoption. Read our AI trends report for a more in-depth look at the impact.
AI Boom Is Still in Its Earliest Days, Bank of America Says
WEBSep 12, 2024 · Bank of America says the artificial intelligence boom is in its early stages and it following the trajectory of the internet in the 1990s.
Bank of America to spend $3.8B on innovation next year
WEBOct 19, 2023 · JPMorgan Chase is developing its own generative AI investment advisor and Goldman Sachs is testing a coding tool using the technology, according to CNBC reporting. Bank of America is also looking to expand its AI portfolio beyond customer-facing applications to include employee assistants and coding tools, Moynihan said.
Bank of America survey predicts massive AI lift to corporate profits
WEB6 days ago · Bank of America survey predicts massive AI lift to corporate profits. Software firms may benefit the most, while the human capital-driven healthcare services industries could see a profit...
Bank of America sees AI transforming the internet over the next …
WEBDec 6, 2022 · Bank of America sees AI transforming the internet over the next five years—top stocks to ride trend. Published Tue, Dec 6 202212:29 AM EST. Michelle Fox @MFoxCNBC. AI and machine learning...