In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

By February 2007, nearly 117 years later, the family enterprise closed, Hudson Stationery Company became no more. According ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

The CRM provider joins forces with First Horizon to deliver enhanced monday.com licensing, billing and cloud services.

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

By actively engaging with customer feedback, businesses can identify areas where automation can streamline processes, making ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

A previous study from LinkedIn and Duolingo found that 69% of people think their colleagues use too much jargon at work. This ...

A top Salesforce artificial intelligence executive, Clara Shih, has left amid changes in its strategy. Salesforce stock has gained 26% in 2024.