Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...

No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

In today’s competitive business landscape, effective customer relationship management (CRM) is crucial for maintaining strong ...

CRM training is essential when you invest in or transition to a new CRM software. Check out our training tips from the ...

Blackpool Transport set out to standardise the customer service function so that data was consolidated and it could improve ...

The rise of smart factories is reshaping the manufacturing landscape, driven by the integration of Artificial Intelligence ...

In the market for solid CRM software? Check out our top picks of 2024 based on pricing, reputation, features, and more.

Customer engagement is about taking your clients on a journey, not to a specific transaction but to a new, richer ...

TV18, Arundhati Bhattacharya, CEO and Chairperson of Salesforce India, and Rahul Dravid shared their insights on leadership ...

True Corporation plans to consolidate the loyalty programmes of the existing True and Total Access Communication (DTAC) ...