Kurt "CyberGuy" Knutsson explores how you can help troubleshoot a computer issue remotely on Windows or a Mac. There are a variety of options.

If you or someone you know has a problem on the computer, here's how granting remote access can help troubleshoot.

If you want to access your computer via your phone from anywhere, you can try a remote desktop app. However, if you don't ...

Mobile devices such as laptops or smartphones can now do many more tasks that were traditionally only available to PC owners.